At the end of this post is a great video of Evan Williams, CEO of Twitter, talking about how it all started out as a hunch. I’ll bet you’re working on something right now that might have a breakthrough if you tried out one of your hunches. Here’s my hunch story and then the video of @ev.
In 2004 I had to get eight thousand overworked middle managers to schedule a training day they hadn’t asked for, show up for that training 2-3 months later, and not cancel, reschedule, or mysteriously “get the flu” when the day arrived. If even a small percentage of them no-showed or rescheduled, it would cost hundreds of thousands of dollars. Either my company would wind up running make-up sessions for free to fulfill our contract, or the client would have to pay extra because the original sessions hadn’t covered everybody. Continue reading
I like the tweets from @RedStarVIP on Twitter. This morning I saw one that said “The Art of Execution” followed by a link. That topic teaser sounded generic to me, but because it was from redstarvip I clicked.
Guy Kawasaki offers some great advice in this piece. But he also perpetuates an old and destructive false dichotomy: that we can either have results (execution) or “a great work environment.”
I’m looking forward to a conversation with a client tomorrow. He’s a very bright, committed guy and we’ve done excellent work together in the past. But there is one catch, and it’s in the way that services like mine are often contracted. Here’s what I mean.
Tell me if the following conversation rings a bell for you, whether you’re on the client or the consultant side.
Client: “We have an executive retreat coming up and we’re looking for a facilitator. You come highly recommended. Would be you interested? Are you available?”
Consultant: “When is it?”
Client: “Next week.”
Client: “We need a one-day team-building workshop for twenty people. What would you charge and when could you run it?” Continue reading